HOW TO ORDER.....in a few simple steps
Simple & Stress-Free Ordering!
If you have been searching wedding stationery online for a while then you may be feeling quite overwhelmed by the choice and options out there but, of course, we want your experience to be simple, exciting and enjoyable.
With that in mind we like to keep things as stress-free as possible. Here is a quick guide which explains the process from choosing your sample to confirming your order:
1. Order your Sample
Fed up of having to pay for samples? Well at I Do designs we will happily post you a free sample. Simply browse through our designs, choose your favourite and order a copy of it. The sample is most likely to be generic but don’t worry .. all of the wording and colours can be personalised for you upon receipt of your order.
2. Confirm your Order
Once you have received your sample and are happy to confirm your order please contact us. At this stage we will need to know your colour scheme, how many you need and when you would like them completed by. If you need any advice with scheduling your order then let us know.
If you are unsure of how many invitations you need then let us know as you have the option to pay a £50 deposit which will secure your preferred completion date in our schedule.
3. Deposit Payment
There’s no need to complete complicated order forms .. we do all the hard-work for you! Once you let us know how many invites you need we will prepare and email you a copy of your order form. Your order form is very important as it will contain full details of your order including the style and colours you have chosen so please remember to check it carefully to avoid any mistakes.
We’ve even made paying us easy .. we accept various forms of payment including bank transfer, credit or debit card (2.75% charge), cash, cheque & paypal (please check for paypal charges).
Please note that your deposit payment is non-refundable.
4. Wording Approval
It’s now time to finalise all of the wording. The wording is the most important element of your invitations so please take your time ensuring you include everything you need. Our service includes help and advice with your wording plus upto 3 wording proof changes so feel free to ask for help if you need it. We will not print any stationery until we have received written confirmation that it’s ok to do so.
5. Printing and Production
Once we have your approval to proceed we will arrange the printing and production of your order. Any changes made after your approval may be charged for.
6. Balance Payment
Upon completion of your order we will contact you to let you know. We require the balance payment prior to shipping or on collection. We will not ship any orders out until we have received your payment. If your delivery is likely to arrive mid-week we will let you know so as you can opt to have us ship your order to a different address.
7. Shipping or Collection
Upon receipt of your balance payment we will then arrange to ship your order. Most orders will be shipped by 24 hour courier using a tracked and signed-for service. If you are not likely to be at home then please let us know as we are happy to ship your order to a different address for you (all requests must be in writing to avoid any confusion).
Our Head Office is based in Hazel Grove, Stockport (near Manchester) so if you are local and would prefer to collect your order from us then just let us know. Collections are by appointments only. Please note that if you have been working with one of our design consultants elsewhere in the country the shipping fee will still apply.