HOW TO ORDER

.....in a few simple steps

Simple and Stress-free Ordering

If you have been searching for wedding stationery online then you may be feeling quite overwhelmed by the choice and options out there.

We are different to other online wedding stationery companies because we offer a much more personalised and bespoke service. By putting your trust into us we will make sure to guide you through the process – step by step – keeping it simple and enjoyable and maybe even a little exciting along the way!

Our communication is always efficient and friendly and by regularly keeping in touch we find it helps to keep you updated at every step of the way.

Here is a quick guide to our Ordering Process

Browse Our Designs

Hopefully you’ve already had a look around some of our design collections, but if not then this is a great place to start. Familiarise yourself with all the different invitation styles and designs we can create.

Get in Touch

Let’s get to know each other and discuss your ideas and wedding stationery dreams! We offer free design consultations; face to face, telephone and video call. Or simply request a free sample of your favourite design.

Free Sample

See your ideas come to life with a free personalised sample made especially for you! Every sample we make is bespoke to include your wedding colours and any specific design elements we may have discussed.

Place your Order

Once we have your invitation design finalised we can give you an exact pricing quote. To confirm your order we ask for a 50% deposit at the time of placement. The remaining balance will be due upon completion.

2-3 Week Turn-around

We will order your materials and work to finalise your wording proofs. Then we can start production as soon as your materilas arrive. We do offer an express service of 7-10 days at an extra cost.

Order Shipping

We use a 24hr tracked delivery service for all of our orders. This is charged at a flat fee if £15 or free on orders over £250. Collection from our home office can be arrange at a convenient time and is free of charge.

Wedding Stationery Order Process

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1. Order your Sample

Once you have booked your venue and chosen your colour scheme and theme then we will make and send you a personalised sample. Simply browse through our designs, choose your favourite and order a sample.  There is a £5 charge for your sample.

2. Confirm your Order

Once you have received your sample and are happy to go ahead with your order then please contact us.  At this stage we will confirm any changes you’d like to make, your colours, theme and wording.  If you need any advice then just let us know.

If you are unsure of how many invitations you need then let us know as you have the option to pay a £50 deposit which will secure your date in our schedule.

3. Deposit Payment

There’s no need to complete complicated order forms .. we do all the hard-work for you!  Once you let us know how many invites you need we will prepare and email you a copy of your order form. Your order form is very important as it will contain full details of your order including the style and colours you have chosen so please remember to check it carefully to avoid any mistakes.

4. Wording Approval

It’s now time to finalise all of the wording. The wording is the most important element of your invitations so please take your time ensuring you include everything you need.  We are happy to help and advise with your wording.  Included in your order is upto 3 wording proof changes so feel free to ask for help if you need it. We will not print anything until we have received email confirmation from you.

5. Printing and Production

Once we have your approval to proceed we will arrange the printing and production of your order.  Any changes made after your approval may be charged for.

6. Balance Payment

Upon completion of your order we will contact you to let you know.  We require the balance payment prior to shipping or on collection.  We will not ship any orders out until we have received your payment.  If your delivery is likely to arrive mid-week we will let you know so as you can opt to have us ship your order to a different address.

7. Shipping or Collection

Upon receipt of your balance payment we will then arrange to ship your order. Most orders will be shipped by 24 or 48 hour courier using a tracked and signed-for service.  If you are not likely to be at home then please let us know as we are happy to ship your order to a different address (all requests must be in writing to avoid any confusion).

Our studio is based in Cheadle Hulme, Stockport (near Manchester) so if you are local and would prefer to collect your order then just let us know.

Collections must be organised with plenty or prior warning. We will be as flexible as we can for collection times. 

BROWSE OUR DESIGNS

With 100’s of designs to choose from that can all be fully customised, I have everything you need right here.

GO TO DESIGNS
Concertina folded invittaion with burgundy and gold