HOW TO ORDER.....in a few simple steps
Simple & Stress-Free Ordering!
If you have been searching wedding stationery online for a while then you may be feeling quite overwhelmed by the choice and options out there but, of course, I want your experience to be simple, exciting and enjoyable. My communication is always efficient and friendly and by regularly keeping in touch I find it helps to keep you updated at every step of the way.
I am different to other online wedding stationery companies because I offer a much more personalised and bespoke service. Here is a quick guide which gives your details of my ordering process from when you receive your sample through to receiving delivery of your order:
1. Order your Sample
Once you have booked your venue and chosen your colour scheme and theme then we will make and send you a personalised sample. Simply browse through our designs, choose your favourite and order a sample. There is a £5 charge for your sample.
2. Confirm your Order
Once you have received your sample and are happy to go ahead with your order then please contact us. At this stage we will confirm any changes you’d like to make, your colours, theme and wording. If you need any advice then just let us know.
If you are unsure of how many invitations you need then let us know as you have the option to pay a £50 deposit which will secure your date in our schedule.
3. Deposit Payment
There’s no need to complete complicated order forms .. we do all the hard-work for you! Once you let us know how many invites you need we will prepare and email you a copy of your order form. Your order form is very important as it will contain full details of your order including the style and colours you have chosen so please remember to check it carefully to avoid any mistakes.
4. Wording Approval
It’s now time to finalise all of the wording. The wording is the most important element of your invitations so please take your time ensuring you include everything you need. We are happy to help and advise with your wording. Included in your order is upto 3 wording proof changes so feel free to ask for help if you need it. We will not print anything until we have received email confirmation from you.
5. Printing and Production
Once we have your approval to proceed we will arrange the printing and production of your order. Any changes made after your approval may be charged for.
6. Balance Payment
7. Shipping or Collection
Upon receipt of your balance payment we will then arrange to ship your order. Most orders will be shipped by 24 or 48 hour courier using a tracked and signed-for service. If you are not likely to be at home then please let us know as we are happy to ship your order to a different address (all requests must be in writing to avoid any confusion).
Our studio is based in Cheadle Hulme, Stockport (near Manchester) so if you are local and would prefer to collect your order then just let us know.
Collections must be organised with plenty or prior warning. We will be as flexible as we can for collection times.
BROWSE OUR DESIGNS
With 100’s of designs to choose from that can all be fully customised, I have everything you need right here.